Terms of service

Section 1 Scope, Provider, Definitions

(1) These General Terms and Conditions ("Terms") apply to all contracts for the purchase of goods that you conclude with us, Omnava GmbH, Ludwig-Erhard-Platz 1, 51373 Leverkusen, Germany, Managing Director: Michael Stoffels, email: info@omnava.de, phone: +49 30 75439983 ("we" or "Provider"), via this online shop. The version valid at the time of the order applies.

(2) Our offering is directed at both consumers and entrepreneurs, but is primarily aimed at consumers. A consumer is any natural person who enters into a legal transaction for purposes that are predominantly outside their trade, business or profession (Section 13 of the German Civil Code / BGB). An entrepreneur is a natural or legal person or a partnership with legal capacity who, when entering into the contract, acts in the exercise of their trade, business or profession (Section 14 BGB).

(3) These Terms apply to the sale of the goods offered in the shop irrespective of the type of goods. We object to any conflicting terms of the customer; such terms only become part of the contract if we expressly agree to them.

Section 2 Conclusion of Contract

(1) The presentation of goods in the online shop does not constitute a legally binding offer but a non-binding invitation to place an order.

(2) By clicking the button that completes the order process (e.g. "Buy now" / "Order with obligation to pay"), you submit a binding offer to purchase the goods in your cart. Before submitting your order, you can review and change your entries at any time using the usual keyboard and mouse functions and the correction aids provided in the order process.

(3) After your order is received, we send you an automatic confirmation of receipt by email listing your order. This confirmation of receipt does not yet constitute acceptance of your offer.

(4) The contract is concluded when we accept your offer by an express declaration of acceptance or by dispatching the goods, at the latest upon delivery of the goods. If no contract is concluded, any payments already made will be refunded without undue delay.

(5) We store the contract text and send it to you together with these Terms and the order data by email. If a customer account exists, you can view it after logging in.

Section 3 Prices and Payment

(1) All prices are total prices including statutory VAT, plus any applicable shipping costs, which are shown separately before completion of the order; details are set out in the shipping information.

(2) The payment methods displayed during the order process are available. Which payment methods are offered in detail is communicated to you at the latest at the beginning of the order process.

(3) For the "prepayment" method, the purchase price is due immediately upon conclusion of the contract. Otherwise, the due date depends on the terms of the selected payment method.

Section 4 Delivery, Shipping Costs

(1) Delivery is made within the delivery area specified during the order process. Delivery times and shipping costs result from the shipping information and the display during the order process.

(2) We are entitled to make partial deliveries insofar as this is reasonable for you. No additional shipping costs arise for you as a result.

(3) Vis-à-vis entrepreneurs, the risk of accidental loss and accidental deterioration of the goods passes upon handover to the carrier. Vis-à-vis consumers, the risk passes only upon handover of the goods to the consumer.

Section 5 Right of Withdrawal

Consumers have a statutory right of withdrawal. The details result from our separately provided withdrawal instructions, including the model withdrawal form.

Section 6 Retention of Title

(1) Vis-à-vis consumers, we retain title to the delivered goods until full payment of the purchase price.

(2) Vis-à-vis entrepreneurs, we retain title to the goods until all claims arising from the ongoing business relationship have been settled in full. The entrepreneur is entitled to resell the goods in the ordinary course of business; the entrepreneur hereby assigns to us, by way of security, the claims arising therefrom in the amount of the invoice value, and we accept this assignment.

Section 7 Warranty for Defects

(1) The statutory rights regarding defects apply. For consumers, the limitation period for new goods is two years from delivery of the goods.

(2) Vis-à-vis entrepreneurs, the limitation period for claims for defects in new goods is one year from the passing of risk; the statutory limitation periods for the right of recourse and in cases of intent, fraudulent concealment and in the cases of Section 438 (1) nos. 1 and 2 BGB remain unaffected.

Section 8 Guarantees

Additional guarantees exist only insofar as they have been expressly granted for the respective goods. The content and scope of any such guarantee, as well as the name and address of the guarantor, result from the respective guarantee declaration made available in connection with the goods concerned. Your statutory rights regarding defects are not limited by such a guarantee and are free of charge for you.

Section 9 Liability

(1) We are liable without limitation for damages arising from injury to life, body or health based on a negligent or intentional breach of duty, and for other damages based on an intentional or grossly negligent breach of duty. We are likewise liable without limitation under the Product Liability Act and within the scope of any guarantee assumed by us.

(2) For other damages based on the slightly negligent breach of essential contractual obligations (cardinal obligations), our liability is limited to the foreseeable damage typical for the contract. Essential contractual obligations are those whose fulfilment makes the proper performance of the contract possible in the first place and on whose observance you may regularly rely.

(3) Otherwise, our liability is excluded.

(4) The above limitations of liability also apply in favour of our legal representatives and vicarious agents.

Section 10 Set-off, Right of Retention

(1) You are only entitled to set-off if your counterclaim has been legally established, is undisputed or has been acknowledged by us.

(2) You may only exercise a right of retention insofar as it is based on claims arising from the same contractual relationship.

Section 11 Dispute Resolution

We are neither obliged nor willing to participate in dispute resolution proceedings before a consumer arbitration board.

Section 12 Applicable Law, Place of Jurisdiction, Final Provisions

(1) The law of the Federal Republic of Germany applies, excluding the UN Convention on Contracts for the International Sale of Goods (CISG). For consumers, this choice of law applies only insofar as the protection granted by mandatory provisions of the law of the state in which the consumer has their habitual residence is not thereby withdrawn.

(2) If the customer is a merchant, a legal entity under public law or a special fund under public law, or has no general place of jurisdiction in Germany, the place of jurisdiction for all disputes arising from the contractual relationship is our registered office. Mandatory statutory jurisdictions remain unaffected.

(3) The contract language is German. These Terms are also provided in English and French; in the event of discrepancies, the German version prevails.

(4) Should individual provisions of these Terms be or become wholly or partly invalid, the validity of the remaining provisions remains unaffected.

As of: June 2026

This English version is a convenience translation. The German version is legally authoritative.